Terms and Conditions

Getting Started

Syndicate Screenprint co.  thrives on the interest of everyday people like yourself to keep our business buzzing. Our shop is made up by local artists and collaborators who came together to create beautiful somethings for ourselves and our clients, and found eachother with simple conversation. The one you’ll have with us will not be so dierent. Unlike larger corporations, we pride ourselves in getting to know the people we service. Learning about your interests and goals is one of the most important steps we take toward helping your brand ourish. Alone we are craftsmen but thanks to you we are part of a community as well. We are reachable via phone, email and social media during business hours from 10am-6pm, but we will also do our best to respond outside of those

hourrs when we can to keep your project on track.

Deposits

The materials used for each project are more often bought for individual projects, rather than selected from what we already have in stock. Therefore, to cover expenses in materials and labor we do require a 50% deposit up front to ensure that we do not suffer losses for cancelled projects.

Payment Plans

We are aware that these times following the pandemic have been strange and dicult. While we do require payment in full before shipping out orders, we understand that some clients may occasionally require extra time to get funds together for their orders. Therefore, during the initial consultation, if you are unsure if the production of your project falls within your budget, we can work together to put together a schedule and and out what works best for you. This is an act of good faith that does require commitment. Payment not received by the agreed upon due date will incur an intrest fee of 10% of the remaining balance for every week past due.

Minimums

We are a medium-batch shop that is evolving into one that can handle massive orders. While we don’t charge setup fees like other shops that only do large orders, in their place we do require an order minimum to ensure those same expenses are taken care of on our end. The quantity for this minimum ranges between 24-30 imprints depending on the item and comes out to about $200—this charge pays for burning screens, lining them up on the press, and the shipping costs we pay for your supplies do be delivered to us to print on. Something we do have in common with large batch shops is that we do provide bulk discounts. The more prints you order the cheaper they are per print. For example, 10 shirts with the same design that cost $6 per shirt may cost

$3 per shirt for a quantity of 100 of them.

Mockups & Production

A standard design fee is included in our pricing. If minimal examples are required, this fee remains a at rate. If multiple versions or revisions are required, that rate is subject to change based on the number of variations made. A mockup is a preview using the art le sent to us by you or one of your team members using the specified sizes, colors, image placement, and materials. We will send you this mockup via email (or by text message if

absolutely necessary) to look over. We will need an email or text back conrming that the specications on the mockup have been reviewed and are correct. Only with approval of the mockup will we begin production. Change requests after the image from the mockup has been put into production will incur an additional fee for revising the mockup and reprinting.

Turnaround

While many orders are completed within just a few days, we allow ourselves 10 business days to avoid errors. This provides time for any needed materials to arrive, to get a mockup sent over, and for production. Larger orders may require a bit more time depending on the quantity, and there have been manufacturing shortages all across the country. You will be alerted immediately if there is any indication that your order will take longer than our standard turnaround time.

Ordering Materials

While we do occasionally carry blank garments, it is more common for our customers to select the desired items to print on from a catalog and order them online. We have our own preferred suppliers and can provide item lists and websites with which to browse their inventories. Clients are more than welcome to bring their own garments for printing, but please note that there is a small error margin (approximately 1-2%) for items brought from home or outside of our network. Errors may include improper curing or undesired textures.

Delivery & Pickup

Once your project is completed and paid for in full, we have a few options available for getting your order into your hands. If you’re out of state, we can arrange for your package to arrive via FedEx or UPS. We can also contact a courier to deliver the package in person if you need it in a hurry. We allow in-store pickups but request that a time is coordinated as our doorbell can’t always be heard in the shop. (Especially in the wintertime, so you’re not locked out in the cold!